Shipping Policy

Thank you for shopping with Claire Noir. We aim to process and ship every order as quickly and carefully as possible.

Worldwide Shipping

We offer free shipping on all orders, worldwide with no minimum order value required.

Shipping Times

Estimated delivery times may vary depending on your location:

United States: 3–7 business days
United Kingdom: 2–5 business days
European Union: 2–5 business days
Rest of World: 5–14 business days

Please note that these delivery times are estimates and cannot be guaranteed.

Order Processing

Orders are processed Monday–Friday. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details.

Tracking Your Order

Once your order has shipped, you’ll receive a tracking number by email so you can follow its progress. Please allow 24–48 hours after dispatch for tracking information to update.

Shipping Delays

Claire Noir is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances outside our control. If your order is delayed, please refer to your tracking information and allow additional time for delivery.

Incorrect Shipping Addresses

Please check that your shipping address is complete and accurate before placing your order.

Claire Noir is not responsible for orders that are delayed, lost, or delivered incorrectly as a result of incorrect or incomplete shipping information provided by the customer.

Lost or Missing Packages

Claire Noir is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier. If your tracking information shows that your package has been delivered but you are unable to locate it, please contact the shipping carrier directly for further assistance.

International Orders & Customs

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Where applicable, these charges are the responsibility of the customer and are not included in our free shipping service.

Customs processing may also result in additional delivery time.