Whit Monday / Pentecost Monday (50 days after Easter)
Christmas Eve (24 Dec)
Christmas Day (25 Dec)
Second Christmas Day (26 Dec)
New Year’s Eve (31 Dec)
Note: On major public holidays, support and logistics operations are paused. Orders placed on those days will be processed the following business day.
Customer support
Warning: If you have not received your order confirmation and it is also not in your spam folder, please contact us at
support@clairenoir.com
or write to us through the chat on Messenger. We will reply as soon as possible and send you a copy of your confirmation or an update on your order.
Sometimes, due to the high volume of emails, some of our messages may be rejected by your email server.